Enterprise Account Director
New
L
LaterInfluencer Marketing
We have offices in Boston, MA; Vancouver, BC; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located.Full-TimeSenior
Salary$175,000- $225,000 OTE
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Job Details
- Languages
- Bilingual in English and Spanish.
- Experience
- 6+ years
- Required Skills
- Account ManagementRelationship managementCustomer Success
Requirements
- 6+ years of experience in strategic account management, customer success, or enterprise sales.
- Direct ownership of revenue retention and growth experience.
- Proven experience working with enterprise brands in influencer or social marketing, ideally within regulated or highly restricted industries.
- Demonstrated success navigating complex enterprise buying cycles and multi-stakeholder decision-making environments.
- Track record of building trusted relationships with senior decision-makers.
- Exceptional communication, presentation, and negotiation skills.
- Bilingual in English and Spanish.
- Strong operational discipline and time management skills to deliver against KPIs.
- Experience working cross-functionally with Sales, Product, Marketing, Data, and Delivery teams.
- Willingness to travel as needed to support key client relationships.
Responsibilities
- Own the long-term success and commercial growth of a portfolio of enterprise clients, with accountability for retention, expansion, and multi-year value creation.
- Develop and execute tailored account success plans that align Later’s capabilities to each client’s strategic business objectives.
- Proactively identify expansion opportunities by deeply understanding client priorities, organizational changes, and market dynamics.
- Partner closely with Sales to support enterprise growth strategies, including renewals, upsells, and strategic expansions.
- Lead high-impact client engagements including executive business reviews, strategic planning sessions, and educational workshops.
- Serve as the primary point of contact across the full client lifecycle—onboarding, execution, expansion, and renewal.
- Collaborate cross-functionally with Sales, Product, Marketing, Data, and Delivery teams to design solutions that solve real client problems.
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