Sales Operations Specialist
New
S
ScaleSourceSales Operations
Nairobi, Nairobi County, Kenya. Mexico City, Mexico City, Mexico. Santo Domingo, Distrito Nacional, Dominican Republic. Pretoria, Gauteng, South Africa. Bogotá, Bogota, Colombia. Central Visayas, Philippines, Monday–Friday, 9:00 AM–6:00 PM (PST, CST, or EST)Full-TimeMiddle
Salary1,250 - 1,500 USD per month
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Job Details
- Languages
- Fluent written and spoken English at a professional, customer-facing level
- Experience
- 2+ years
- Required Skills
- CRMHubSpotGoogle Workspace
Requirements
- 2+ years in inside sales, service coordination, dispatch, estimating support, or contractor office support.
- Demonstrable experience with high-volume tasks: 50+ lead follow-ups per week or 20+ proposals/quotes per month.
- 2+ years hands-on with ServiceTitan, Jobber, Housecall Pro, Buildertrend, HubSpot, or similar CRM/job-management platforms.
- Proven experience supporting $100k+/month in pipeline activity.
- Fluent written and spoken English at a professional level.
- Must pass a live call simulation and written accuracy exercise with 85%+ score.
- Professional home office setup with reliable internet.
- Available Monday–Friday, 9:00 AM–6:00 PM in PST, CST, or EST.
- Willingness to complete a training assessment.
Responsibilities
- Contact inbound leads within the target response window.
- Build and send accurate estimate packets and proposals.
- Coordinate and confirm appointments and site visits.
- Revive dormant leads and follow up on unsigned proposals.
- Maintain CRM status, notes, and pipeline data accuracy.
- Create and manage follow-up tasks.
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