Amazon Account Operations Specialist
New
M
MultiplyMiiECommerce
Remote Philippines, 4 hours of US EST morning overlap from 8:00 AM–12:00 PM ESTFull-TimeMiddle
Salary₱55K - ₱65K
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Job Details
- Experience
- 3–5+ years
- Required Skills
- Google WorkspaceAsana
Requirements
- 3–5+ years of experience in Amazon Seller Central operations and catalog management.
- Strong proficiency with listing QA, backend updates, variation fixes, and flat files.
- Proven experience managing Amazon support cases through to resolution.
- Expertise in account health, suppressed listings, and inventory monitoring.
- Ability to prioritize tasks and update tickets in Asana or similar tools independently.
- Bachelor's degree or equivalent experience in business, marketing, supply chain, or related field.
- Experience in consumer packaged goods or personal care brands is a plus.
- Familiarity with Amazon growth tools such as Subscribe & Save or affiliate platforms like Levanta is preferred.
- Experience with AWS (Amazon Warehouse Distribution) is highly valued.
Responsibilities
- Maintain and QA Amazon listings to ensure product details, images, content, and variations are accurate.
- Resolve listing issues such as suppressed products, variation errors, and buy box concerns via Amazon support cases.
- Upload product assets using Seller Central, flat files, or in-platform tools.
- Monitor account health, inventory status, and Subscribe & Save performance.
- Set up and QA promotions including Lightning Deals, Coupons, and Prime Exclusive Discounts.
- Track product reviews and flag negative trends to relevant internal teams.
- Document and maintain standard operating procedures for recurring workflows.
- Manage tasks and provide updates within Asana and Google Workspace.
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