Senior Customer Relationship Manager, Digital Audiences
New
J
JobgetherDigital Advertising, AdTech
Based in the United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 8+ years
- Required Skills
- Business DevelopmentNegotiationMicrosoft Office SuiteAccount Management
Requirements
- Bachelor’s degree.
- 8+ years of experience in corporate sales, business development, account management, or strategic client relationship roles.
- Proven experience in digital advertising, audience data, AdTech, media sales, or similar industries.
- Demonstrated success managing complex enterprise accounts and delivering revenue growth.
- Strong executive relationship-building skills with the ability to establish trust and credibility with senior decision-makers.
- Excellent strategic thinking and planning abilities, with experience developing multi-year customer strategies.
- Strong commercial mindset with the ability to analyze market trends, customer needs, and growth opportunities.
- Advanced consultative selling, negotiation, and influencing skills.
- Analytical mindset with experience using data and insights to guide business decisions.
- Leadership skills with the ability to mentor colleagues and elevate team performance.
- Proficiency with Microsoft Office Suite.
Responsibilities
- Manage top-tier and complex customer accounts independently, navigating multiple stakeholders, buying centers, and cross-market initiatives.
- Develop and execute comprehensive account strategies focused on retention, platform adoption, revenue expansion, and long-term customer success.
- Lead executive-level discussions, negotiations, and strategic planning sessions with senior client and agency leaders.
- Identify and pursue growth opportunities, including solution expansion, integrations, and strategic initiatives that increase customer value.
- Represent customer needs internally, influencing product positioning, adoption strategies, and future roadmap decisions.
- Maintain strong account health by identifying churn risks, developing mitigation plans, and protecting existing revenue.
- Collaborate with Sales, Product, and operational teams to ensure successful execution of customer strategies.
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