Operations Strategy Associate

New
C
ClipboardHealthcare Staffing
U.S. (Remote)Full-Time
Salary60,000 - 90,000 USD per year
Apply NowOpens the employer's application page

Job Details

Required Skills
Project ManagementOperations ManagementProblem SolvingProcess improvement

Requirements

  • Insatiable curiosity with a focus on understanding problems from first principles.
  • Strong desire to work directly with frontline operations and 'touch reality'.
  • Tenacity and persistence in solving complex, unfamiliar problems.
  • Resilience and ability to learn quickly from mistakes.
  • Ability to work effectively in a high-paced startup environment.
  • Capable of adapting to diverse project types and responsibilities.

Responsibilities

  • Redesign processes for customer payment methods to improve cash conversion.
  • Research, vet, and onboard vendors for AI-integrated customer-facing efforts.
  • Build internal predictive analytics models to identify high-risk payment issues.
  • Spearhead quality task forces for major customers.
  • Manage teams of agents within operations.
  • Handle frontline customer workflows, resolve issues, and identify process improvements.
View Full Description & ApplyYou'll be redirected to the employer's site
60,000 - 90,000 USD per year
Apply Now