- Own the Driver App and web carrier portal roadmap from onboarding through delivery completion.
- Improve onboarding, activation, engagement, and retention through product improvements.
- Optimize job discovery, acceptance, and in-app delivery workflows.
- Improve acceptance rate, cancellation rate, driver utilization, fill rate, and reliability.
- Partner with Operations to understand driver pain points and translate insights into product solutions.
- Establish reporting and dashboards for driver KPIs, analyze data, and prioritize work.
- Collaborate with Engineering and Design on problem definition, solution exploration, and execution.
- Analyze competitive products and adjacent marketplaces to identify opportunities.
- Bring structure to ambiguous challenges while balancing near-term outcomes with platform scalability.
Data AnalysisFigmaProduct Management