Senior Revenue Operations Manager
C
CertnBackground Screening
Canada, Australia, United Kingdom, Flexibility to participate in occasional early morning or evening meetings to support teams across multiple time zones.Full-TimeSenior
SalaryCA$106K - CA$132K; CA$106K – CA$132K • Multiple Ranges; Canada: CA$106K – CA$132K; Australia: A$128K – A$160K; United Kingdom: £60K – £70K
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Job Details
- Experience
- 5+ years
- Required Skills
- Business IntelligenceReportingData analyticsHubSpot
Requirements
- 5+ years of hands-on experience in Revenue Operations or CRM Administration.
- Advanced experience administering HubSpot CRM.
- Experience partnering with Sales and Finance on forecasting, reporting, and operational processes.
- Experience calculating and administering sales compensation, including validating bookings and resolving discrepancies.
- Strong analytical skills with experience building dashboards and executive reporting.
- Demonstrated ability to influence and drive behavioral change within sales teams.
- Demonstrated success improving CRM adoption, data quality, and operational processes.
- College or university degree or equivalent work experience.
- Ability to support global teams across multiple time zones.
- Familiarity with CRM integrations (e.g., ZoomInfo) is a plus.
- Proficiency in board-level reporting is considered an asset.
Responsibilities
- Own the global business administration, configuration, governance, and continuous improvement of HubSpot.
- Develop and maintain CRM standards, workflows, automations, reporting, and user permissions.
- Partner with Sales, Marketing, Customer Success, and Operations to evolve HubSpot for the entire customer lifecycle.
- Ensure consistent CRM usage, accurate forecasting, and high-quality pipeline management through governance.
- Work with Finance to produce accurate bookings metrics and executive dashboards.
- Calculate quarterly sales commissions and prepare materials for the Sales Compensation Committee.
- Identify and implement process improvements to enhance operational efficiency and revenue scalability.
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