Client Service Representative
1
1840 & CompanyCustomer Service, Sales
LATAM, 11:00 AM – 8:00 PM EST or 9:00 AM – 6:00 PM ESTFull-TimeMiddle
Salary7.5 USD per hour
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Job Details
- Experience
- Minimum of 2 years of experience
- Required Skills
- SalesforceCustomer serviceMS OfficeSaaS
Requirements
- Minimum of 2 years of experience in customer service and/or sales.
- Exceptional level of written and verbal communication skills.
- Highly organized with the ability to multi-task and prioritize strategic initiatives.
- Tech-savvy with the ability to learn and adapt to new technologies.
- Proficiency in MS Office, G-Suite, and web-based CRM (Salesforce).
- Entrepreneurial, go-getter attitude with a drive to disrupt the status quo.
- Previous client-facing experience in construction or SaaS is a plus.
- Previous sales experience is considered an asset.
Responsibilities
- Promote and sell the benefits of the COMPASS suite of products to subcontractors.
- Develop, grow, and nurture client relationships.
- Address all client inquiries regarding technical issues, processes, and fees.
- Respond to incoming and outgoing client calls and emails.
- Conduct external outreach to support educational and promotional campaigns.
- Leverage client relations to gain new business.
- Provide client feedback to internal teams to promote company growth.
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