Seasonal Customer Service Representative
T
Tires EasyE-commerce, Automotive
Must be based in Argentina, 5am-5pm Pacific Standard TimeContractMiddle
Salary1,100 - 1,300 USD per month
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Job Details
- Languages
- English & Spanish
- Experience
- Minimum of 2 years of experience
- Required Skills
- Customer serviceMicrosoft OfficeGoogle Workspace
Requirements
- Must be based in Argentina.
- Minimum of 2 years of experience in a high-volume, fast-paced customer service or call center environment handling inbound calls.
- English & Spanish proficiency - strong spoken and written communication skills are required.
- High School Diploma or equivalent.
- High speed Wi-Fi connection of at least 100 MBPS, hard wired in with ethernet cord & backup internet source.
- Must provide own equipment: functional laptop and high-quality headset.
- Familiarity with Google Workspace or Microsoft Office.
- Available during business hours, 5 days per week between 5am-5pm Pacific Standard Time.
Responsibilities
- Serve as the primary voice of the company, managing a high volume of inbound calls.
- Provide friendly, professional, and solution-oriented guidance on products, pricing, and website navigation.
- Manage the full order lifecycle, including creating orders, tracking shipments, and processing returns or warranties.
- Drive timely resolution for all assigned cases within our ticketing system.
- Adapt quickly to new processes, tools, and shifting priorities as our small team scales.
- Suggest updates to FAQs and workflows to reduce customer effort.
- Maintain a high level of reliability and dependability in a fully remote environment.
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