Manager, Learning Management System (LMS)
New
United StatesFull-TimeManager
SalaryAnnual base salary ranging from $110,400 to $150,400, depending on experience, qualifications, and location.
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Job Details
- Experience
- At least 3 years
- Required Skills
- Project ManagementData AnalysisWorkday
Requirements
- Bachelor's degree or equivalent combination of education and relevant professional experience.
- At least 3 years of experience administering enterprise Learning Management Systems or supporting learning technologies within a Training & Development or Learning & Development environment.
- Hands-on experience with LMS platforms, preferably including SumTotal, ComplianceWire, and HRIS systems such as Workday.
- Proven ability to troubleshoot complex application issues, collaborate with software vendors, and support enterprise system enhancements.
- Experience managing multiple projects simultaneously while balancing changing priorities and deadlines.
- Strong analytical, organizational, and process improvement skills with exceptional attention to detail.
- Excellent communication and collaboration skills, with the ability to work effectively across global teams and multiple time zones.
- Experience creating reports, documentation, user training materials, and supporting system implementations is highly desirable.
- Willingness to travel occasionally (approximately 5%) as business needs require.
Responsibilities
- Serve as the primary administrator and subject matter expert for enterprise Learning Management Systems, managing system configuration, upgrades, security, workflows, and ongoing platform optimization.
- Partner with stakeholders across multiple business functions to gather requirements, configure learning solutions, and support enterprise-wide training initiatives.
- Create and maintain learning content, curricula, user groups, assignments, reports, dashboards, and data extracts to support organizational learning objectives.
- Troubleshoot technical issues, collaborate with vendors to resolve complex system challenges, and ensure a high level of support for end users.
- Lead and contribute to LMS enhancement projects, managing timelines, documentation, testing, implementation, and stakeholder communication.
- Develop training materials, user guides, and knowledge resources while delivering system training and promoting best practices across the organization.
- Monitor system performance, evaluate new LMS features and industry trends, and recommend improvements that enhance learning effectiveness and operational efficiency.
- Ensure compliance with organizational standards, data governance, accessibility requirements, and regulatory expectations while supporting related enterprise systems such as HRIS and document management platforms.
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