Risk Operations Program Manager
New
Based in the United StatesFull-TimeSenior
Salary$157,800 - $236,800 USD
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Job Details
- Experience
- 10+ years of experience
- Required Skills
- Cross-functional Team LeadershipStakeholder managementData analyticsChange Management
Requirements
- 10+ years of experience in program management, strategy and operations, management consulting, or go-to-market strategy within high-growth environments.
- Demonstrated experience independently managing complex, multi-stakeholder programs from initial strategy through execution.
- Strong ability to communicate complex technical, operational, or regulatory topics clearly to executive and external audiences.
- Proven experience designing and scaling cross-functional operating models, PMO frameworks, and process improvements.
- Strong systems-thinking mindset with the ability to identify root causes and build sustainable solutions.
- Experience collaborating with teams across product, engineering, legal, compliance, risk, or commercial functions.
- Ability to use data, analytics, and reporting frameworks to support strategic decisions and measure program success.
- Experience in technology, financial services, fintech, or similarly fast-moving industries is preferred.
- Exceptional written and verbal communication skills, with strong storytelling and stakeholder influence capabilities.
Responsibilities
- Lead high-priority global programs from strategy and planning through execution, tracking, change management, and successful delivery.
- Build and improve operational frameworks, workflows, and systems that increase efficiency and drive measurable business outcomes.
- Partner with risk, compliance, legal, product, engineering, data, and commercial teams to align priorities and ensure successful execution.
- Translate complex regulatory requirements into practical strategies that support business growth and strengthen user trust.
- Develop operating models that create accountability across distributed teams and enable effective cross-functional collaboration.
- Prepare strategic updates, reviews, and recommendations for senior stakeholders while managing critical escalations.
- Establish data-driven approaches to capture user feedback, identify operational gaps, and create continuous improvement initiatives.
- Diagnose systemic challenges and implement scalable solutions that improve processes, infrastructure, and user experiences.
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