- Architect New Relic solutions for large-scale deployment, data correlation, and instrumentation of microservices, serverless, and distributed systems.
- Design and implement automated New Relic deployment and configuration using Infrastructure as Code tools such as Terraform and Ansible, and scripting such as Python, Go, or Shell.
- Integrate observability into customer Platform Engineering and CI/CD workflows, including Jenkins, GitLab, and GitHub Actions.
- Lead technical workshops and design sessions with customer architects, engineers, and leadership to define implementation roadmaps.
- Provide technical guidance during deployments and optimization, addressing data ingestion, performance, and configuration challenges.
- Create and deliver technical documentation, blueprints, and training for customer Platform teams and internal Professional Services and Partner resources.