Associate Account Manager
New
V
VetcoveVeterinary Software
100% remote within the USAFull-TimeEntry
Salary$60,000/year - $85,000/year + bonus + equity + benefits
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Job Details
- Experience
- 1+ Years in account management
- Required Skills
- Project ManagementData AnalysisTableauMicrosoft ExcelAccount ManagementPowerPoint
Requirements
- 1+ Years in account management
- Exceptional verbal, written, and presentation skills
- Excellent time and process management skills
- Strong analytical skills
- Experience in developing client facing reports with actionable insights and recommendations
- Experience in developing and presenting data analyses and partner business reviews
- Experienced in compiling, documenting and communicating client requirements to internal stakeholders (e.g., Finance, C-Suite, Engineering)
- Strong working knowledge of entire Microsoft Office suite, with an emphasis on PowerPoint and Excel
- Experience in Tableau or other database visualization tools (plus but not required)
- Interest in client relationship building and willingness to travel for client-facing events
- A strong desire to learn and define an emerging function in a rapidly growing and dynamic startup environment
Responsibilities
- Act as the main point of contact for all client day-to-day communication and oversight
- Collaborate with the Senior Partner Account Manager on recurring client tasks
- Project manage campaign execution to ensure all campaign requirements and timelines are met
- Generate and analyze detailed campaign reporting; provide detailed insights and analysis for clients and suggest optimization strategies for increased performance
- Work collaboratively with data scientists and other account managers to craft narratives and prove customer value through comprehensive business reviews and strategic touch-points, both over the phone and through on-site meetings
- Educate and guide new and existing clients on best practices, on-board new clients and proactively address areas where improvement is needed
- Nurture relationships to be sure they understand Vetcove’s value and how we can fit into long term strategy
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