SMB Account Manager
New
G
GreenhouseSoftware
Anywhere in the United StatesFull-TimeMiddle
Salary$71,400.00 base pay
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Job Details
- Required Skills
- SalesforceAccount ManagementSaaS
Requirements
- Experience in a goal-oriented, customer-facing role (e.g., SDR, CSM, or AM)
- History of carrying a quota or performance-based targets
- Exceptional verbal, written, and presentation skills
- Excellent time and process management skills
- Strong pipeline management proficiency
- Familiarity with Salesforce
- Proven success navigating organizations and identifying decision-makers
- Ability to identify decision-making processes for SaaS investments
Responsibilities
- Manage and prioritize relationships within a high-velocity book of business, ensuring consistent engagement across a large volume of accounts
- Develop strategic account plans to identify expansion and upsell opportunities
- Maintain an active pipeline of forecasted renewals and expansions to consistently meet or exceed quota objectives
- Establish yourself as a strategic partner to key stakeholders and executive champions within your named accounts
- Proactively identify at-risk accounts and own resolution strategies to mitigate churn risk
- Participate in building and improving internal operational processes
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