Account Manager

New
G
GorillaEnergy SaaS
Location: UK; Where there isn’t a Gorilla office nearby or regular travel to an office isn’t practical, we support remote working.Full-TimeMiddle
Salary not disclosed
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Job Details

Required Skills
NegotiationAccount ManagementSaaS

Requirements

  • Proven ownership of enterprise SaaS renewals and expansion with six-figure deal sizes.
  • Ability to manage relationships with 6-10 person buying committees.
  • Strong negotiation instincts and ability to present to executive-level stakeholders.
  • Demonstrated commercial creativity in building bespoke pricing and expansion cases.
  • Familiarity with enterprise sales methodologies such as MEDDPICC.
  • Strategic approach to identifying growth levers within accounts.
  • Experience in energy, utilities, or complex regulated verticals is a strong advantage.
  • Structured and proactive work habits, managing timelines well ahead of renewal dates.

Responsibilities

  • Own the full commercial renewal process across our Enterprise and Strategic accounts, maintaining a clear, accurately forecasted pipeline of timing, risk, and expected ARR.
  • Build a bespoke commercial strategy for each account using usage data, market context, and customer pricing history.
  • Act on signals surfaced by the Customer Success Manager, building the expansion case commercially before renewal conversations start.
  • Map and manage multi-stakeholder accounts, from economic buyer to day-to-day champion.
  • Lead the commercial component of QBRs and strategic reviews, translating adoption data into a value narrative.
  • Partner with energy consultants and solution consulting teams to quantify expansion value and build credible ROI narratives.
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