Education Program Manager
New
Algeria, Egypt, Libya, Morocco, Sudan, Tunisia, Monday - Friday, 9AM - 6PM ETFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 3-5 years
- Required Skills
- Data AnalysisSalesforceMicrosoft OfficeCRMGoogle WorkspaceSlack
Requirements
- Bachelor's degree (Master’s in a relevant field is a plus).
- 3-5 years of experience in program management.
- Minimum 1 year of experience in an educational or training institution.
- Proven experience leading and managing teams.
- Proficiency in Google Suite, MS Office Suite, Slack, and Zoom.
- Ability to execute simultaneous competing deadlines and tasks involving multiple stakeholders.
- Strong initiative with the ability to navigate ambiguity.
- Excellent communication and collaboration skills.
- Experience with Data analysis, CRM, or Salesforce is a plus.
- Ability to work occasional Saturdays as needed (with compensatory time off).
Responsibilities
- Assist in the preparation and launch of training programs, handling application setup, client communications, and managing instructional staff hiring processes.
- Oversee multiple programs simultaneously, managing project timelines and ensuring seamless execution.
- Manage the live, online training programs, ensuring learners and stakeholders benefit from the curriculum.
- Monitor learners’ progress, provide support for instructors, and manage instructional contractor screening and hiring.
- Lead and mentor a small team of 1-2 Operations Analysts.
- Support the Senior Program Manager in cultivating client relationships and addressing program needs.
- Collaborate with internal teams like Curriculum, Professional Development, and Account Management to ensure coordinated execution.
- Analyze program performance metrics and report on successes and challenges to senior leadership.
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