Senior Salesforce Administrator
New
G
Gramian Consulting GroupIT Professional Services
India. Singapore. Philippines. BangladeshContractSenior
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 5–7 years
- Required Skills
- ReportingCRM
Requirements
- 5–7 years of hands-on experience as a Salesforce Administrator
- Strong knowledge of Salesforce administration and CRM operations
- Experience with user access management, roles, profiles, permission sets, and sharing rules
- Solid understanding of Salesforce standard objects, including Leads, Contacts, Accounts, and Opportunities
- Experience troubleshooting Salesforce access, visibility, and standard system errors
- Ability to perform declarative Salesforce configuration, including fields, layouts, reports, and list views
- Experience supporting Salesforce data quality through imports, exports, and maintenance
- Strong written and verbal English communication skills
Responsibilities
- Serve as the first point of contact for Salesforce user support
- Manage Salesforce user provisioning, de-provisioning, and access requests
- Troubleshoot user access, visibility issues, and standard Salesforce errors
- Maintain roles, profiles, permission sets, sharing rules, and security settings
- Perform routine Salesforce configuration, including fields, page layouts, list views, and reports
- Support data quality through imports, exports, cleanup, and maintenance activities
- Monitor Salesforce Flows, Validation Rules, and standard automations
- Escalate complex platform issues to Product or Engineering teams when needed
- Document troubleshooting guides, support processes, and standard operating procedures
- Support Sales, Operations, and Go-to-Market teams in day-to-day Salesforce usage
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