Senior Manager, Client Data Permissions & Privacy Governance
New
M
Mercer AdvisorsFinancial Services
Remote, USA, Monday through Friday from 8AM to 5PMFull-TimeManager
Salary$110,500 — $130,000 USD
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Job Details
- Required Skills
- Project ManagementMicrosoft ExcelStakeholder managementPowerPoint
Requirements
- Strong working knowledge of role-based access controls, data privacy principles, and access management practices in a regulated or highly controlled environment.
- Ability to convert business needs, risk considerations, and policy requirements into clear access rules and decision criteria.
- Strong analytical skills to investigate complex permission scenarios, assess risk, and recommend practical solutions.
- Demonstrated project management and process design skills, including the ability to organize ambiguous work and drive cross-functional follow-through.
- Excellent judgment, discretion, and comfort handling confidential or sensitive client and employee information.
- Outstanding written and verbal communication skills, including the ability to create policy guidance, FAQs, and executive-ready updates.
- Strong relationship-management skills with the ability to influence Product, Technology, Compliance, Legal, Operations, and business stakeholders.
- High attention to detail and ability to manage multiple complex requests, escalations, and improvement efforts simultaneously.
- Proficiency with Microsoft Word, Excel, PowerPoint, Teams, SharePoint, and workflow/reporting tools.
Responsibilities
- Serve as the single business owner of client data permissions and governance, defining role-based access principles and decision rights.
- Influence the design and manage workflows for access provisioning, deprovisioning, temporary access, advisor transitions, and confidential client handling.
- Act as the central project manager for complex access requests and maintain policy guidance.
- Establish audit processes, reporting, and monitoring to ensure consistency and detect inappropriate access.
- Partner with Product and Technology teams to standardize permissions across all platforms and products.
- Create training, guidance, and FAQs to ensure organizational understanding of access policies and processes.
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