Client Director

New
C
CelonisEnterprise SaaS
Remote, US, OhioFull-TimeSenior
Salary not disclosed
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Job Details

Languages
English
Experience
12+ years in enterprise SaaS sales or strategic account management, with at least 5 years managing accounts with $5M+ ARR.
Required Skills
Artificial IntelligenceAccount Management

Requirements

  • 12+ years in enterprise SaaS sales or strategic account management.
  • At least 5 years managing accounts with $5M+ ARR.
  • Deep industry expertise with credibility in industry-specific challenges and benchmarks.
  • Demonstrated track record of growing ARR within named accounts over multi-year horizons.
  • Executive presence and credibility at the C-suite level to influence complex buying decisions.
  • Experience navigating enterprise transformations such as ERP consolidations, cloud migrations, M&A, or organizational restructuring.
  • Fluent in business case construction, including ROI modeling, TCO analysis, and value benchmarking.
  • Ability to manage long deal cycles and ambiguity across 12–24+ month expansion arcs.
  • Proven ability to work in a team-selling model alongside engineering and professional services.
  • Background in ERP, Supply Chain, Finance transformation, or AI-native enterprise platforms strongly preferred.

Responsibilities

  • Serve as the primary executive point of contact across the C-suite—CEO, CFO, CSCO, COO, CIO.
  • Develop and execute a structured expansion roadmap to compound ARR over time.
  • Partner with CVP and Value Engineering teams to convert adoption milestones into renewal confidence.
  • Position Celonis within the customer's AI strategy, connecting Process Intelligence to LLM and automation investments.
  • Proactively mitigate commercial risk including sponsor departures, competitive displacement, and implementation fatigue.
  • Codify account strategies, expansion motions, and transformation navigation approaches into reusable assets.
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