Integrations Specialist
New
L
LTK USADigital Marketing
Remote from the U.S.Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 1-2 years
- Required Skills
- Data AnalysisDigital MarketingSaaSHubSpotZendesk
Requirements
- 1-2 years work experience in client management, SaaS customer support, or digital/affiliate marketing
- Experience communicating technical concepts to non-technical audiences
- Exceptional attention to detail
- Ability to work both independently and collaboratively
- Strong verbal and written communication skills
- Excellent organizational and analytical skills with strong technical acumen
- Time management skills
- Ability to leverage AI tooling in day-to-day tasks
- Experience working with Affiliate Networks
- Experience with spreadsheets, management tools and reporting
- Experience working within defined SLAs
- Basic understanding of digital marketing technologies, social media and influencer marketing
- Experience with Zendesk
- Experience with Hubspot
Responsibilities
- Manage integrations for new brand partners on the LTK Platform and affiliate network platforms, validating that onboarding is complete from start to finish
- Ensure accuracy of onboarding and the technical integration and migration process
- Educate brands and internal teams on workflows and answer operational questions
- Migrate brands from one affiliate network to another, at their request
- Verify all financial transactions to ensure alignment between LTK systems
- Work in partnership with cross-functional teams to assist in onboarding potential brand partners and lead routing
- Optimize existing client relationships
- Work in partnership with internal teams to understand LTK technology
- Proactively identify opportunities to improve processes, efficiency, and customer satisfaction
- Provide support to team members to increase efficiency and productivity
- Support in monitoring brand commission rates, cookie windows, deactivations, and ensuring programs meet qualification criteria
- Create and maintain internal documentation and knowledge base resources related to workflows
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