Field Installation Consultant
New
Based in the United StatesFull-TimeSenior
Salary75,000 - 85,000 USD per year
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Job Details
- Experience
- 3–7 years
- Required Skills
- LeadershipProject ManagementCustomer service
Requirements
- High school diploma or equivalent required; bachelor’s degree preferred.
- 3–7 years of experience in field services, installation, construction, technical services, or a related industry.
- Experience working directly with customers in a service-oriented environment.
- Ability to lead installation teams, manage field activities, and work independently with minimal supervision.
- Strong technical aptitude with the ability to learn new tools, systems, and product solutions.
- Valid driver’s license required.
- OSHA certification preferred or willingness to obtain certification.
- Strong leadership, communication, and customer service skills.
- Ability to explain technical products and solutions clearly to customers and stakeholders.
- Excellent project management, organizational, and planning skills.
- Strong problem-solving abilities, attention to detail, adaptability, and creativity.
- Willingness to travel approximately 50–70%, including frequent overnight travel.
- Ability to reside near a major airport to support regional travel requirements.
Responsibilities
- Conduct on-site customer surveys and assessments to support project planning, installation requirements, and successful execution.
- Develop site layouts, installation plans, and project documentation using internal tools and processes.
- Lead and support installation crews to ensure projects are completed safely, accurately, and according to timelines.
- Perform hands-on installations when required while maintaining quality standards and compliance with safety requirements.
- Act as the primary field representative, building strong customer relationships through professional communication and reliable support.
- Coordinate with customers, internal teams, and sales partners to ensure clear project communication and successful outcomes.
- Identify customer needs and potential business opportunities, sharing insights with sales teams to support growth initiatives.
- Manage multiple projects simultaneously in a fast-paced environment while prioritizing deadlines and resources.
- Ensure compliance with site requirements, safety procedures, and operational standards.
- Support business development activities during non-project periods by engaging prospective customers and assisting with outreach efforts.
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