Navan

đź‘Ą 1001-5000đź’° $400,000,000 Debt Financing about 2 years agođź«‚ Last layoff about 1 year agoFinancial ServicesPaymentsSoftwareBusiness Travelđź’Ľ Private Company
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Navan streamlines business travel, expense management, and corporate card operations, automating manual processes and providing unparalleled spend visibility. We're a leader in the fintech and business travel space, leveraging cutting-edge cloud, mobile, and AI technologies to reinvent a legacy category. Our tech stack includes a robust infrastructure powered by Cloudflare Hosting, secured with DNSSEC and LetsEncrypt, and incorporates key integrations like Stripe v3 and Google Maps. We prioritize a collaborative and innovative engineering culture that values automation and scalability, reflected in our use of tools such as Okta for IAM. With a team of over 1000 employees, we offer a dynamic and rewarding environment for those seeking to make a significant impact in a rapidly growing company. Backed by substantial funding and driven by a mission to empower seamless and enriching travel experiences, Navan presents exciting career opportunities for tech professionals and business travel experts alike. Our commitment to innovation extends to our flexible work arrangements; we support hybrid and remote work models across various global locations. We regularly receive recognition for our achievements and innovation in the payments and travel tech industries. We consistently invest in employee growth and development, providing numerous opportunities for professional advancement and career progression. We value diverse perspectives and actively foster a supportive and inclusive work environment. As a high-growth company, Navan provides ample opportunities for professional development, impactful work, and significant career advancement. Our financial success, highlighted by our extensive funding rounds, allows us to offer competitive salaries and benefits packages, create stimulating career paths, and continuously invest in our employees and technology. We actively seek talented and passionate individuals to join our diverse, global team.

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đź“Ť Portugal

🔍 Travel

  • Experience: 3+ years as a Travel Consultant covering air, rail, and hotel bookings; 2+ years with GDS (Sabre, Amadeus, or Galileo) – both mandatory.
  • Language: Fluency in English - mandatory; additional fluency in French, German, Spanish, or Italian is a plus.
  • Customer Service: Background in contact center or customer-facing roles.
  • Tech Skills: Comfortable using tools like Gmail, Zendesk, Slack, and Salesforce.
  • Availability: Flexible to work rotating shifts, Monday to Sunday, between 7 AM and 11 PM.
  • Skills: Ability to multitask, resolve urgent matters quickly, and work independently to troubleshoot issues.
  • Attitude: Empathetic, professional, and excellent at communicating verbally and in writing.

  • Provide top-tier travel support via chat, calls, and emails.
  • Maintain up-to-date knowledge on suppliers, destinations, and systems.
  • Quickly assess customer needs, urgency, and preferences.
  • Accurately handle hotel, flight, car, and rail bookings.
  • Guide customers in self-service options on the Navan platform and app.
  • Respond promptly, meeting SLA expectations.
  • Follow company and customer policies, ensuring global compliance.
  • Give feedback to stakeholders on goal progress and key processes.
  • Participate in team meetings on products, suppliers, and industry updates.
  • Stay current on travel industry best practices.
  • Maintain attendance, complete assigned training, and meet performance metrics.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 19 days ago
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đź“Ť USA

đź’¸ 127500 - 230000 USD per year

🔍 SaaS

  • Minimum of 5 years of experience in corporate security engineering within a SaaS or similar environment.
  • Strong knowledge of securing devices and endpoints.
  • Proficiency with Okta for workforce IAM, with Okta Certification being a plus.
  • Experience with access management automation workflows through OKTA IGA, Microsoft Entra ID, SailPoint, or similar.
  • Experience with securing Google Workspace and Microsoft Enterprise Suite.
  • Hands-on experience with enterprise zero trust network access solutions, like ZScaler.
  • Familiarity with networking, switches, firewalls, and physical hardware setups.
  • Knowledge of deploying security solutions across SaaS applications.
  • Understanding of Zero Trust Network Access models.
  • Experience with infrastructure management tools like Puppet, Chef, Ansible, Terraform.
  • Knowledge of DLP strategies in SaaS applications.
  • Experience with vulnerability management tools and methodologies.
  • Automation skills to automate tasks using scripting or no-code/low-code tools.
  • Excellent communication skills for explaining complex security concepts.
  • Strong problem-solving abilities to identify and mitigate risks.
  • Passion for automating processes for efficiency and scalability.

  • Manage Workforce IAM and identity governance, overseeing Okta for secure user authentication.
  • Develop and implement security strategies for corporate devices and endpoints.
  • Design and deploy Zero Trust security models for enhanced network security.
  • Develop email security protocols to prevent phishing and spam.
  • Implement DLP strategies for protecting PII and PCI data in SaaS applications.
  • Facilitate deployment of secure operating systems at scale.
  • Automate security posture checks for new infrastructure.
  • Deploy tooling for continuous validation of endpoint security states.
  • Extend security measures to new environments post-acquisitions.
  • Collaborate with physical security to integrate measures and communicate risks.
  • Stay updated on security trends and develop custom security tools.

Communication SkillsCollaborationTerraform

Posted 24 days ago
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đź“Ť Portugal

🔍 Travel and Tourism

  • Mindestens 3 Jahre als Reiseberater mit Kenntnissen in Flug-, Bahn- und Hotelbuchungen – Erforderlich.
  • Mindestens 2 Jahre Erfahrung mit GDS (Sabre, Amadeus oder Galileo) – Erforderlich.
  • FlieĂźende Englisch- und Deutschkenntnisse – Erforderlich.
  • Erfahrung in einem Contact Center oder in kundenorientierten Rollen.
  • Vertraut im Umgang mit Tools wie Gmail, Zendesk, Slack und Salesforce.
  • Flexibel fĂĽr rotierende Schichten, Montag bis Sonntag, zwischen 7:00 und 23:00 Uhr.
  • Multitasking, schnelle Lösung dringender Anliegen und eigenständige Fehlerbehebung.
  • EinfĂĽhlsam, professionell und exzellente Kommunikationsfähigkeiten, mĂĽndlich wie schriftlich.

  • Erstklassigen Reisesupport per Chat, Telefon und E-Mail bieten.
  • Aktuelles Wissen ĂĽber Anbieter, Reiseziele und Systeme aufrechterhalten.
  • KundenbedĂĽrfnisse, Dringlichkeit und Präferenzen schnell analysieren.
  • Hotel-, Flug-, Auto- und Bahnreservierungen präzise abwickeln.
  • Kunden zur Selbstbedienung auf der Navan-Plattform und in der App unterstĂĽtzen.
  • Zeitnah reagieren und SLA-Erwartungen erfĂĽllen.
  • Unternehmens- und Kundenrichtlinien einhalten und globale Compliance sicherstellen.
  • Feedback zu Zielerreichung und wesentlichen Prozessen an Stakeholder weitergeben.
  • Teilnahme an Team-Meetings zu Produkten, Lieferanten und Branchenentwicklungen.
  • Wissen ĂĽber die Reisebranche aktuell halten und Best Practices anwenden.
  • Anwesenheitspflichten erfĂĽllen, zugewiesene Schulungen absolvieren und Leistungsziele erreichen.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted about 1 month ago
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đź“Ť Portugal

🔍 Travel

  • 3+ years of experience as a travel consultant managing bookings for flights, trains, and hotels - Mandatory requirement.
  • 2+ years of experience with GDS (Sabre, Amadeus, or Galileo) - Mandatory requirement.
  • Fluency in English and Spanish - Mandatory requirement.
  • Previous experience in contact centers or customer service roles.
  • Comfortable using tools like Gmail, Zendesk, Slack, and Salesforce.
  • Flexibility to work rotating shifts, Monday to Sunday, from 7 a.m. to 11 p.m.
  • Ability to multitask, solve urgent problems quickly, and work independently.
  • Empathetic, professional, and excellent communication skills, both verbal and written.

  • Provide top-level travel support through chat, calls, and emails.
  • Maintain updated knowledge about providers, destinations, and systems.
  • Quickly assess client needs, urgency, and preferences.
  • Accurately manage hotel, flight, car, and train bookings.
  • Guide clients in using Navan's self-service platform and app.
  • Respond quickly while meeting SLA expectations.
  • Follow company and client policies, ensuring global compliance.
  • Provide feedback on objectives and processes to stakeholders.
  • Participate in team meetings regarding products, providers, and industry updates.
  • Stay updated with industry best practices.
  • Maintain attendance, complete assigned training, and meet performance indicators.

Communication SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted about 1 month ago
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đź“Ť UK

🔍 Voyages d'affaires

  • 3+ ans en tant que consultant de voyage, couvrant les rĂ©servations d'air, de train et d'hĂ´tel.
  • 2+ ans d’expĂ©rience avec un GDS (Sabre, Amadeus ou Galileo).
  • MaĂ®trise de l'anglais et français.
  • ExpĂ©rience dans un centre de contact ou dans des rĂ´les en contact direct avec les clients.
  • Ă€ l'aise avec des outils tels que Gmail, Zendesk, Slack et Salesforce.
  • Flexible pour travailler en rotations, du lundi au dimanche, entre 7h et 23h.

  • Fournir un support de voyage de première classe via chat, appels et emails.
  • GĂ©rer avec prĂ©cision les rĂ©servations d'hĂ´tels, vols, voitures et trains.
  • Aider les clients Ă  utiliser la plateforme et l'application Navan.
  • Participer aux rĂ©unions d'Ă©quipe sur les produits et mises Ă  jour de l'industrie.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted about 1 month ago
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đź“Ť Portugal

🔍 Voyages d'affaires

  • 3+ ans en tant que consultant de voyage, couvrant les rĂ©servations d'air, de train et d'hĂ´tel – Critère Obligatoire.
  • 2+ ans d’expĂ©rience avec un GDS (Sabre, Amadeus ou Galileo) – Critère Obligatoire.
  • MaĂ®trise de l'anglais et français – Critère Obligatoire.
  • ExpĂ©rience dans un centre de contact ou dans des rĂ´les en contact direct avec les clients.
  • Ă€ l'aise avec des outils tels que Gmail, Zendesk, Slack et Salesforce.
  • Flexible pour travailler en rotations, du lundi au dimanche, entre 7h et 23h.
  • CapacitĂ© Ă  gĂ©rer plusieurs tâches, Ă  rĂ©soudre les urgences rapidement et Ă  travailler de manière autonome.
  • Attitude empathique, professionnelle et excellente communication Ă  l'oral et Ă  l'Ă©crit.

  • Fournir un support de voyage de première classe via chat, appels et emails.
  • GĂ©rer avec prĂ©cision les rĂ©servations d'hĂ´tels, de vols, de voitures et de trains.
  • Aider les clients Ă  utiliser en autonomie la plateforme et l'application Navan.
  • Donner des retours d’information aux parties prenantes sur les objectifs et les processus clĂ©s.
  • Participer aux rĂ©unions d'Ă©quipe sur les produits, les fournisseurs et les mises Ă  jour de l'industrie.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted about 1 month ago
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đź“Ť UK

🔍 Travel

  • 3+ anni come Travel Consultant con prenotazioni di voli, treni e hotel - Obbligatorio
  • 2+ anni con GDS (Sabre, Amadeus o Galileo) – Obbligatorio
  • Fluenza in inglese e italiano - Obbligatorio
  • Esperienza in contesti di call center o ruoli a contatto diretto con i clienti
  • Conoscenza degli strumenti come Gmail, Zendesk, Slack e Salesforce
  • Flessibile a lavorare su turni rotanti, dal lunedì alla domenica, tra le 7:00 e le 23:00
  • CapacitĂ  di multitasking, risolvere rapidamente le problematiche urgenti e lavorare in modo indipendente per risolvere i problemi
  • Atteggiamento empatico, professionale, con eccellenti capacitĂ  comunicative sia verbali che scritte

  • Fornire un supporto di viaggio di prima classe tramite chat, chiamate ed e-mail
  • Mantenere conoscenze aggiornate su fornitori, destinazioni e sistemi
  • Valutare rapidamente le esigenze, l'urgenza e le preferenze dei clienti
  • Gestire accuratamente le prenotazioni di hotel, voli, auto e treni
  • Guidare i clienti nelle opzioni di self-service sulla piattaforma e app Navan
  • Rispondere tempestivamente, rispettando le aspettative SLA
  • Seguire le politiche aziendali e dei clienti, garantendo la conformitĂ  globale
  • Fornire feedback ai portatori di interesse sui progressi degli obiettivi e sui processi chiave
  • Partecipare a riunioni di team sui prodotti, fornitori e aggiornamenti del settore
  • Rimanere aggiornato sulle migliori pratiche del settore dei viaggi
  • Mantenere la presenza, completare la formazione assegnata e soddisfare gli obiettivi di performance

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted about 1 month ago
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đź“Ť Portugal

🔍 Viaggi

  • 3+ anni come Travel Consultant con prenotazioni di voli, treni e hotel - Obbligatorio.
  • 2+ anni con GDS (Sabre, Amadeus o Galileo) – Obbligatorio.
  • Fluenza in inglese e italiano - Obbligatorio.
  • Esperienza in contesti di call center o ruoli a contatto diretto con i clienti.
  • Conoscenza degli strumenti come Gmail, Zendesk, Slack e Salesforce.
  • Flessibile a lavorare su turni rotanti, dal lunedì alla domenica.
  • CapacitĂ  di multitasking e risolvere rapidamente le problematiche urgenti.

  • Fornire un supporto di viaggio di prima classe tramite chat, chiamate ed e-mail.
  • Gestire accuratamente le prenotazioni di hotel, voli, auto e treni.
  • Guidare i clienti nelle opzioni di self-service sulla piattaforma e app Navan.
  • Fornire feedback ai portatori di interesse sui progressi degli obiettivi e sui processi chiave.
  • Partecipare a riunioni di team sui prodotti, fornitori e aggiornamenti del settore.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted about 1 month ago
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