TravelPerk

👥 1001-5000💰 $134,168,685 Debt Financing 10 months agoTicketing SaaS Travel Software Business Travel💼 Private Company

TravelPerk is a leading SaaS platform revolutionizing business travel management. We offer a comprehensive, all-in-one solution for companies of all sizes, streamlining the entire process from booking to expense reporting. Our platform provides unparalleled choice and control, backed by 24/7 customer support. We've earned our position as a market leader through innovation and a commitment to exceptional service, earning us recognition as one of the fastest-growing companies in the industry and a top workplace. Our tech stack includes robust solutions such as Google Tag Manager, Google Analytics, and a range of mobile-first technologies, supporting our global operations and enabling seamless user experiences. We foster a collaborative and dynamic environment where we prioritize employee well-being alongside professional growth, empowering our team to deliver a truly exceptional experience. With significant funding, and a valuation exceeding $1.4 billion, TravelPerk continues on a trajectory of rapid growth, expanding our global footprint and developing innovative solutions for the future of business travel.

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Jobs at this company:

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🔥 Senior Business Travel Consultant - Night Shift - Fully Remote

Posted about 1 month ago

🔍 Business Travel

🔧 Requirements

Possess expert knowledge of the Galileo GDS system, including reissuing (manual & automated) tickets autonomously
Are proficient in air fares and ticketing
Have great communication skills, fluency in English, both written and spoken is essential.
Have previous experience as a Business Travel Consultant.
Are well-organized, and capable of working to tight deadlines under pressure.
Exhibit a positive and professional telephone manner, with confidence in interacting with clients and suppliers.
Are proactive in resolving customer queries and complaints, using their initiative to overcome problems.
Are flexible and willing to complete various tasks as needed, supporting the team and contributing to overall success.
Maintain a professional and positive attitude when dealing with suppliers, customers, and colleagues.
Motivate and encourage the well-being of the team, displaying a positive attitude at all times.

💡 Responsibilities

Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently.
Arrange European and domestic travel, including flights, car rentals, and hotels.
Work independently, using your initiative to handle client inquiries and provide solutions without supervision.
Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate.
Undertake travel reservations and amendments for Click Travel customers, prioritizing customer service and booking accuracy.
Proactively maintain and develop client relationships, offering support throughout the entire travel process.
Provide suitable travel options and suggestions to meet client requirements.
Ensure all service level agreements are met and actively maintain the Galileo GDS queues.
Mentor and support junior team members, assisting with their queries and quality-checking their work as needed.
Support the Team Leader and collaborate with colleagues to maintain a high level of service.

Posted about 1 month ago

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🔥 Senior Business Travel Consultant - Remote

Posted 2 months ago

📍 Birmingham, England, United Kingdom

🔍 Business Travel

🔧 Requirements

Possess expert knowledge of the Galileo GDS system, including reissuing (manual & automated) tickets autonomously
Are proficient in air fares and ticketing
Have great communication skills, fluency in English, both written and spoken is essential.
Have previous experience as a Business Travel Consultant.
Are well-organized, and capable of working to tight deadlines under pressure.
Exhibit a positive and professional telephone manner, with confidence in interacting with clients and suppliers.
Are proactive in resolving customer queries and complaints, using their initiative to overcome problems.
Are flexible and willing to complete various tasks as needed, supporting the team and contributing to overall success.
Maintain a professional and positive attitude when dealing with suppliers, customers, and colleagues.
Motivate and encourage the well-being of the team, displaying a positive attitude at all times.

💡 Responsibilities

Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently.
Arrange European and domestic travel, including flights, car rentals, and hotels.
Work independently, using your initiative to handle client inquiries and provide solutions without supervision.
Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate.
Undertake travel reservations and amendments for Click Travel customers, prioritizing customer service and booking accuracy.
Proactively maintain and develop client relationships, offering support throughout the entire travel process.
Provide suitable travel options and suggestions to meet client requirements.
Ensure all service level agreements are met and actively maintain the Galileo GDS queues.
Mentor and support junior team members, assisting with their queries and quality-checking their work as needed.
Support the Team Leader and collaborate with colleagues to maintain a high level of service.

Customer serviceEnglish communication

Posted 2 months ago

Apply