Customer Service Agent
New
O
Optimal HRTelecommunications
GreeceFull-TimeEntry
SalaryΣταθερός μηνιαίος μισθός
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Job Details
- Languages
- English
- Required Skills
- Communication SkillsMS OfficeNegotiation skillsActive listeningCRM
Requirements
- Previous experience in a call center (highly appreciated)
- Proficiency in CRM systems
- Very good computer skills (MS Office, Internet browsers)
- Good knowledge of the English language (written and verbal)
- Excellent communication and negotiation skills
- Active listening skills
Responsibilities
- Communicate with residential customers via incoming calls
- Provide specialized solutions for telecommunications services
- Activate new services
- Manage and resolve customer complaints
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