Sales Account Manager
New
Remote (U.S.)Full-TimeMiddle
SalaryCompetitive base salary with uncapped variable compensation tied to retention and expansion performance
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Job Details
- Experience
- 7-10 years
- Required Skills
- SalesforceAccount Management
Requirements
- 7-10 years of experience in enterprise SaaS sales or strategic account management.
- Consistent record of quota attainment and net revenue retention across complex accounts.
- Direct experience selling into or managing accounts in supply chain planning, inventory optimization, S&OP, ERP, or adjacent software.
- Proven ability to build and maintain CxO and VP-level relationships.
- Track record of identifying and closing expansion revenue through solution-based selling.
- Familiarity with MEDDIC or equivalent sales qualification frameworks.
- Experience managing commercial negotiations, including renewals and multi-year agreements.
- Proficiency with Salesforce for pipeline management and forecast hygiene.
- Excellent communication and executive presentation skills.
- Bachelor's degree in Business, Supply Chain, or related discipline, or equivalent experience.
Responsibilities
- Own the post-sale customer relationship for a defined portfolio of accounts, serving as the primary point of accountability for net revenue expansion, retention, and executive alignment.
- Build and sustain CxO-level relationships across supply chain, operations, finance, and IT.
- Develop and execute account plans that map customer business objectives to GAINS platform capabilities and define expansion roadmaps.
- Lead solution-based conversations with customers to surface new use cases and strategic priorities.
- Partner with Customer Success and Professional Services to ensure customers progress toward KPIs and document value delivery.
- Own the full commercial cycle for expansion opportunities, including deal structure, contract negotiation, and forecast management in Salesforce.
- Conduct regular executive business reviews (QBRs and EBRs) to communicate platform value and share industry benchmarks.
- Manage pipeline health and opportunity progression using MEDDIC.
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