- Build trust and strong business relationships with key decision makers in Absorb’s most opportune accounts
- Generate strategic account plans to execute strategies which will lead to upsell/cross sell opportunities
- Work with internal resources (Leadership, Solutions Engineers, Account Development reps) to develop and execute expansion plans from Discovery to Closed Won
- Monitor your pipeline to ensure appropriate actions are taken at appropriate times to continue to facilitate the sale to closed won
- Work collaboratively with the support and technology teams to become an expert in Absorb LMS and the overall learning management landscape
- Demonstrate Absorb LMS functionality and provide pricing options that align to customer objectives
- Work with existing Customer Success resources to identify risk and mitigate churn
- Use customer and prospect contact activities tools and systems
- Monitor and report on market and competitor activities
SalesforceAccount ManagementClient relationship management+1 more