Patient Access Specialist
New
Must reside in IL, IN, IA, orFull-TimeEntry
Salary18.4 - 27.59 USD per year
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- 2-3 years
- Required Skills
- Customer serviceData entry
Requirements
- High School diploma or equivalent.
- 2-3 years of experience in customer service or a medical office setting.
- Proficiency in computer data-entry and typing.
- Ability to type at least 40 words per minute (wpm).
- Excellent interpersonal, verbal, and written communication skills.
- Ability to read, write, and communicate effectively in English.
- Basic computer skills and familiarity with online tools.
- Strong organizational, time management, analytical, and problem-solving skills.
- Customer service oriented mindset.
Responsibilities
- Collect and verify patient demographic and insurance information.
- Schedule appointments and direct patients through healthcare systems.
- Perform medical necessity checks and communicate options to patients.
- Provide out-of-pocket cost estimations for services.
- Maintain patient confidentiality in accordance with HIPAA regulations.
- Use service recovery skills to resolve patient issues or service breakdowns.
- Participate in quality assurance reviews for data integrity.
- Support process improvements and act as a resource for coworkers.
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