Regional Engagement Manager
New
R
Really Great ReadingEdTech
Remote - SouthFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Data AnalysisAccount ManagementStakeholder managementCRMCustomer SuccessSaaS
Requirements
- 5+ years of customer success or account management experience, preferably in EdTech or SaaS.
- Deep understanding of K–12 education systems and district dynamics.
- Proven ability to manage multiple accounts and stakeholders simultaneously.
- Skilled in developing strategic account plans and working cross-functionally.
- Data-driven mindset with the ability to translate insights into action.
- High level of organization and familiarity with CRM and customer success platforms.
- Highly collaborative, self-starter approach.
- Willingness and ability to travel 75%+ to support district partnerships.
Responsibilities
- Develop and execute tailored implementation plans aligned to district goals.
- Maintain strong relationships with key district stakeholders and decision-makers.
- Schedule and lead account meetings, ensuring clear alignment and follow-through.
- Partner with PSC Trainers to ensure training sessions are effectively coordinated and aligned to district implementation plans.
- Monitor account health using engagement data, usage trends, and feedback to identify and mitigate risks.
- Collaborate with Sales on renewals and expansion opportunities, while sharing actionable insights with Product and Marketing teams.
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