Fractional Lifecycle Marketing Manager

New
B
BarkbusPet Services
Global - Remote, Significant overlap with U.S. Eastern Time business hoursContractMiddle
Salary35 - 45 USD per hour
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Job Details

Languages
Fluent written and spoken English required
Experience
3+ years
Required Skills
A/B testing

Requirements

  • 3+ years of hands-on experience managing email and SMS marketing in Klaviyo.
  • Proven experience building and optimizing automated lifecycle marketing programs.
  • Strong understanding of retention strategy and customer segmentation.
  • Experience designing responsive, conversion-focused emails within Klaviyo.
  • Demonstrated ability to analyze campaign performance data to drive continuous improvement.
  • Excellent copywriting and communication skills.
  • High attention to detail with rigorous QA standards.
  • Ability to work independently and manage multiple initiatives simultaneously.
  • Experience with subscription-based or recurring service businesses (preferred).
  • Familiarity with A/B testing frameworks and experimentation best practices (preferred).
  • Basic HTML/CSS knowledge for email customization (preferred).

Responsibilities

  • Own the email and SMS lifecycle marketing strategy and calendar, balancing promotional, educational, seasonal, and retention-focused initiatives.
  • Build, optimize, and maintain automated lifecycle flows including welcome series, appointment reminders, onboarding, win-back, and referral campaigns.
  • Develop and manage advanced customer segmentation based on behavior, appointment history, engagement, and lifecycle stage.
  • Create, build, test, and launch email and SMS campaigns while writing compelling, on-brand copy.
  • Monitor, analyze, and optimize performance across key metrics like booking rates, retention, and attributed revenue.
  • Maintain the Klaviyo account, manage event-based triggers, and ensure list hygiene and deliverability.
  • Ensure all email and SMS programs comply with CAN-SPAM and TCPA regulations.
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35 - 45 USD per hour
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