Legal Account Manager
New
CanadaFull-TimeMiddle
SalaryBase salary range of approximately CAD $85,800–$135,800 depending on location and experience
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Job Details
- Experience
- 4+ years
- Required Skills
- Business DevelopmentAccount ManagementRelationship managementGenerative AI
Requirements
- Law degree with 4+ years of experience practicing in a law firm environment with 50+ lawyers.
- Experience in legal innovation, legal operations, knowledge management, practice management, or related areas is an asset.
- Proven ability to influence senior stakeholders and support organizational change initiatives.
- Experience contributing to revenue growth, client retention, strategic partnerships, or business development efforts.
- Strong understanding of commercial objectives and ability to guide clients toward effective solutions.
- Familiarity with generative AI concepts and the ability to discuss technology benefits in a client-focused context.
- Excellent communication, presentation, negotiation, and relationship-building skills.
- Strong organizational abilities with the capacity to manage priorities independently in a remote or hybrid environment.
- Ability to translate complex technology concepts into clear business value and practical outcomes.
Responsibilities
- Own retention, expansion, and cross-selling strategies across a portfolio of strategic law firm clients.
- Build and maintain strong relationships with senior stakeholders, including partners, innovation leaders, practice leaders, and executive teams.
- Lead consultative conversations to understand client priorities, business models, workflows, and operational challenges.
- Develop tailored strategies and solution recommendations aligned with customer goals and measurable outcomes.
- Drive adoption of new technologies and approaches within complex legal environments.
- Identify opportunities for revenue growth while maintaining strong customer satisfaction and long-term partnerships.
- Create and deliver executive-level presentations that demonstrate value, return on investment, and business impact.
- Develop customized multi-solution proposals and negotiate offerings that address complex client needs.
- Consistently manage pipeline activity and performance objectives through structured execution and relationship-building.
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