Epic Client Systems Administrator

United StatesFull-TimeMiddle

Salary not disclosed

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Job Details

Epic Client Systems Administrator certification.
Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
Experience supporting Epic client applications and infrastructure.
Familiarity with Windows Server administration, Active Directory, and Group Policy.
Experience with Citrix, VMware, or similar virtualization technologies.
Strong troubleshooting skills for application and system performance issues.
Understanding of networking fundamentals, including DNS, DHCP, and load balancing.
Experience with healthcare IT systems and workflows (preferred).
Knowledge of scripting and automation (PowerShell, VBScript) (preferred).
Prior experience in large enterprise environments with 24/7 clinical operations (preferred).

Install, configure, and manage Epic Hyperspace, print services, Interconnect, and related client system components.
Monitor and maintain system performance, availability, and security of Epic applications.
Support Citrix, VMware, or other virtual delivery platforms used to provide Epic access.
Troubleshoot and resolve issues related to Epic client applications, end user access, and environment stability.
Collaborate with technical teams, application analysts, and vendors to support upgrades, patches, and new releases.
Create and maintain system documentation, standard operating procedures, and configuration records.
Manage and maintain Epic print services, including deployment and troubleshooting of printers within Epic.
Participate in disaster recovery planning and testing.
Provide on-call support as needed for production issues.
Ensure compliance with organizational policies, industry standards, and security requirements.

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