- Lead WLH engagements focused on strategic account management, customer segmentation, stakeholder mapping, and value-based engagement strategies across health systems, IDNs, and organized customers.
- Independently design and facilitate client working sessions, capability-building workshops, and strategic discussions for senior stakeholders.
- Serve as a lead day-to-day client contact, managing discussions, recommendations, and deliverables with minimal supervision.
- Design and develop customized tools, frameworks, and training materials to improve account management discipline and commercial execution.
- Synthesize customer and market data to inform solution design, account planning tools, and commercial recommendations.
- Manage project workstreams and coordinate deliverables to ensure alignment across internal and client stakeholders.
Change Management