Account Lead, Data Abstraction Services
New
United States, Normal business hours, Monday through FridayFull-TimeLead
Salary not disclosed
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Job Details
- Experience
- At least 2 years of recent healthcare quality abstraction, clinical registry, chart review, or data abstraction experience.
- Required Skills
- Project ManagementJiraConfluenceEHR
Requirements
- At least 2 years of recent healthcare quality abstraction, clinical registry, chart review, or data abstraction experience.
- Experience with clinical quality measures or registries such as Core Measures, NCDR, STS, GWTG, NSQIP, or NHSN.
- Strong understanding of healthcare quality reporting, registry abstraction, and medical record interpretation.
- Excellent written and verbal communication skills for professional client and internal interaction.
- Strong organization, time management, and follow-through capabilities.
- Ability to coordinate multiple priorities, deadlines, and complex workflows.
- Competence in EHRs, registry platforms, JIRA, Confluence, and project management tools.
- Availability during normal business hours, Monday through Friday.
Responsibilities
- Serve as the primary point of contact for assigned data abstraction client accounts, managing routine communication, deadlines, and client questions.
- Coordinate account activity across abstractors, client contacts, and internal teams to ensure accurate and timely abstraction.
- Monitor account progress, documentation, and status, escalating barriers or concerns early.
- Maintain accurate client account documentation to support billing readiness, quality review, and reporting.
- Support onboarding of new abstractors to client-specific workflows and expectations.
- Conduct or coordinate inter-rater reliability reviews and validation activities to ensure abstraction accuracy.
- Perform chart review, abstraction, or gap coverage duties based on client needs and account priorities.
- Build and maintain strong client relationships, identifying trends and opportunities for quality improvement.
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