Sr Services Manager 2 - Customer Service Management
New
Afghanistan, Albania, Algeria, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia and Herzegovina, Bulgaria, Cambodia, Cameroon, Canada, China, Croatia, Cyprus, Czechia, Denmark, Egypt, Estonia, Ethiopia, Finland, France, Georgia, Germany, Ghana, Greece, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Libya, Lithuania, Luxembourg, Malaysia, Malta, Moldova, Mongolia, Montenegro, Morocco, Myanmar, Nepal, Netherlands, New Zealand, Nigeria, North Macedonia, Norway, Oman, Pakistan, Palestine, State of, Philippines, Poland, Portugal, Qatar, Romania, Russian Federation, Rwanda, Saudi Arabia, Serbia, Singapore, Slovakia, South Africa, South Korea, Spain, Sri Lanka, Sudan, Sweden, Switzerland, Syrian Arab Republic, Tajikistan, Tanzania, Thailand, Tunisia, Turkmenistan, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uzbekistan, VietnamFull-TimeSenior
SalaryUSD 119,600.00 - 199,400.00 per year
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Job Details
- Experience
- Minimum of 5 years of Technical Field experience; or 7 years of experience in a power generation industry (for Associate degree holders).
- Required Skills
- Project ManagementTechnical support
Requirements
- Bachelor’s Degree from an accredited University OR an Associates degree from a college plus 7 years of experience in a power generation industry.
- Minimum of 5 years of Technical Field experience.
- Heavy Duty Gas Turbine and/or Steam Power experience.
- Ability to work up to 25% of the time at customer sites.
- Strong interpersonal and leadership skills.
- Demonstrated ability to analyze and resolve problems.
- Demonstrated ability to lead programs and projects.
- Ability to document, plan, market, and execute programs.
Responsibilities
- Act as the single point of contact to the customer for timely resolution of support service concerns.
- Establish and maintain contact to provide ongoing technical and business support to assigned customers.
- Interpret internal and external business challenges and recommend best practices to improve products and services.
- Analyze information to make decisions and provide recommendations on complex operational or engineering problems.
- Lead functional teams or projects with minimal resource requirements or complexity.
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