Global Account Director, Payment Partnerships - WooCommerce
New
Based in the United StatesFull-TimeDirector
Salary105,000 - 215,000 USD per year
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Job Details
- Experience
- 10+ years
- Required Skills
- Project ManagementBusiness DevelopmentNegotiationAccount ManagementStakeholder management
Requirements
- 10+ years of experience in strategic partnerships, enterprise account management, business development, or commercial leadership within the payments industry.
- Proven success managing and growing large-scale strategic partnerships with significant recurring revenue and ambitious growth objectives.
- Deep understanding of global payment ecosystems, including merchant acquiring, payment service providers, interchange economics, payment networks, and bank transfer models.
- Strong commercial acumen with experience negotiating complex partnership agreements, revenue-sharing structures, and long-term business strategies.
- Ability to communicate technical payment concepts effectively while collaborating with engineering and product teams on integration feasibility and roadmap planning.
- Demonstrated experience building executive relationships and influencing C-suite stakeholders internally and externally.
- Strong analytical, financial modeling, and business case development skills with the ability to evaluate ROI and strategic investment opportunities.
- Experience leading cross-functional initiatives across product, engineering, finance, legal, marketing, and operations without direct managerial authority.
- Excellent project management, organizational, negotiation, and stakeholder management skills.
- Comfortable working in globally distributed teams across multiple time zones and navigating fast-paced, evolving business environments.
Responsibilities
- Own the strategic and commercial success of a major global payment partnership, driving sustained revenue growth through expansion opportunities, joint business planning, and go-to-market execution.
- Develop and execute multi-year partnership strategies that align commercial objectives, product roadmaps, investment priorities, and market opportunities.
- Build trusted relationships across all levels of partner organizations, serving as the primary executive contact while fostering long-term collaboration and alignment.
- Lead executive business reviews, strategic planning sessions, contract renewals, commercial negotiations, and issue resolution with senior stakeholders.
- Coordinate cross-functional teams across product, engineering, marketing, legal, finance, and operations to ensure successful execution of partnership initiatives.
- Identify opportunities to expand into new markets, merchant segments, payment capabilities, and commercial models that generate mutual value.
- Monitor partnership performance through KPIs, financial analysis, reporting, and executive presentations, ensuring accountability and continuous improvement.
- Maintain deep awareness of the global payments ecosystem, using market intelligence to identify emerging technologies, competitive trends, and strategic growth opportunities.
- Translate payment capability requirements into actionable priorities while collaborating with technical teams to evaluate integrations and product enhancements.
- Establish scalable operational processes and governance frameworks that support efficient collaboration across global teams and partner organizations.
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