Medical Appointment Setter
New
W
Winning AssistantsHealthcare Administration
Philippines, 8:00 AM - 5:00 PM Pacific Daylight Time, Monday - FridayFull-TimeMiddle
Salary5 - 7 USD per hour
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Job Details
- Languages
- English
- Experience
- At least 1 year
- Required Skills
- Customer serviceEHR
Requirements
- At least 1 year of experience in sales, appointment setting, or lead conversion.
- Strong verbal and written English communication skills.
- Experience using EMR/EHR systems and phone systems.
- Knowledge of medical terminology and insurance verification.
- Experience working with U.S.-based companies.
- Experience with Jane EMR is highly preferred.
- Reliable laptop or desktop computer.
- Stable high-speed internet connection (minimum 25 Mbps).
- Noise-canceling headset and working webcam.
- Ability to attend video meetings with camera on when required.
Responsibilities
- Answer inbound calls promptly and professionally.
- Respond quickly to new patient inquiries and convert leads into scheduled appointments.
- Follow up with prospective patients through phone, email, and text.
- Schedule, reschedule, and confirm patient appointments using Jane EMR.
- Perform courtesy insurance eligibility and benefits verification for out-of-network patients.
- Update and maintain accurate patient information in the EMR.
- Build relationships with referring providers such as orthopedic clinics, hand surgeons, and other medical offices.
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