Virtual Medical Administrative Assistant
New
S
Staffing for DoctorsMedical Spa
Philippines. Colombia. Nicaragua. Peru. Honduras. El SalvadorFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 2+ years
- Required Skills
- Customer service
Requirements
- Minimum 2+ years of experience as a Medical Receptionist, Front Desk Coordinator, or Patient Coordinator in a premium U.S. clinical setting.
- Previous experience in a Medical Spa, Aesthetic, Cosmetic, Dermatology, or Plastic Surgery practice strongly preferred.
- Outstanding verbal and written English communication skills.
- Flawless grammar and clear articulation with little to no noticeable accent.
- Strong baseline familiarity with cloud-based phone systems such as RingCentral.
- Proficiency with digital scheduling matrices.
- Ability to maintain a secure, private, and distraction-free home office environment.
- Reliable high-speed internet connection.
Responsibilities
- Manage inbound and outbound patient calls for multiple Med Spa locations with professionalism.
- Address patient inquiries regarding aesthetic treatments, pricing, and office policies.
- Route clinical inquiries and messages to on-site providers and management staff.
- Coordinate consultations and appointments using Vagaro software.
- Optimize provider calendars to maximize productivity and streamline patient flow.
- Manage secure text communications for appointment reminders and patient follow-ups.
- Maintain patient records, intake paperwork, and documentation within Vagaro.
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