Logistics Coordinator
New
H
HatchConsumer Electronics
Distributed, 🇺🇸 + 🇨🇦 (US + Canada), PST/PDTFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 1-2 years
- Required Skills
- Project ManagementMicrosoft ExcelRESTful APIs
Requirements
- 1-2 years of experience in logistics or sales operations within CPG (consumer electronics, food & beverage, health & beauty or similar).
- Experience managing technical projects with multiple internal and external stakeholders.
- Familiarity with API, EDI, and iPaaS concepts with hands-on experience managing integrations.
- Intermediate Excel proficiency (pivot tables, data joins, data transformation).
- Familiarity with warehouse order management processes.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment with strict deadlines.
- Experience with Retail Sales Operations (Target, Amazon) preferred.
- Experience with Netsuite or ERPs is a plus.
- Experience managing orders in ecommerce platforms such as Shopify is a plus.
Responsibilities
- Support wholesale order management for retail partners in collaboration with the internal operations team and 3PL.
- Facilitate the quote-to-fulfillment process for bulk purchase requests and recurring orders.
- Manage 3PL vendor relations, including attending meetings and resolving SLA deviations.
- Review and dispute retail remittance deductions for non-compliance and unpaid invoices.
- Lead continuous improvement projects to automate or simplify manual workflows.
- Establish and maintain EDI integrations with retail partners and third-party warehouse systems.
- Track and report on KPIs for retail partners, including order lead time, OTIF, and chargebacks.
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