Senior Enterprise Account Manager
New
R
RxVantageLife Sciences SaaS
Remote - U.S. / Work from Anywhere within the US / continental U.S.Full-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Data AnalysisSalesforceAccount ManagementRelationship managementCustomer SuccessSaaS
Requirements
- 5+ years of experience in client services, consulting, or customer success in life sciences, healthcare, and/or technology/SaaS
- BS or BA or experience equivalent
- Ability to influence others to act, even if they do not report directly to you
- Strong organizational skills, judgment, and decision-making skills
- Ability to set and work towards deadlines
- Exceptional communication skills, both written and verbal
- Ability to create presentations with a cohesive and engaging storyline
- Analytical mindset with excellent problem-solving skills
- Comfortable understanding and reporting data and performance metrics
Responsibilities
- Serve as the primary point of communications between the established Enterprise clients and internal team members
- Identify and execute on new growth opportunities with clients, managing against revenue targets
- Identify and develop external stakeholder networks and build relationships necessary to expand client business
- Enable successful and consistent renewals, showing continued value for our Enterprise clients
- Stay up-to-date on the latest developments in the client’s portfolio and business challenges/opportunities, and lead planning and strategy for your accounts
- Support Enterprise sales team with business development efforts for prospective Enterprise clients
- Collaborate closely with RxVantage’s implementation and operations team to ensure new client onboarding is timely and successful
- Work with our product teams to translate client feedback into product insights
- Ensure the team is prepared for every client interaction and continuously find opportunities to advance the relationship forward
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