Senior Account Manager
New
Based in the United States, standard East Coast working hoursFull-TimeSenior
Salary$140,000–$150,000 USD, based on experience
Apply NowOpens the employer's application page
Job Details
- Experience
- 6+ years
- Required Skills
- Data AnalysisSalesforceMicrosoft ExcelAccount ManagementSaaSPowerPoint
Requirements
- 6+ years of account management or client-facing experience within a data, SaaS, analytics, or research organization.
- Experience managing enterprise clients within the CPG, grocery, retail, restaurant, or related industries.
- Proven track record of growing existing accounts through upselling, cross-selling, and strategic account expansion.
- Strong experience negotiating with executive stakeholders, including VP-level and senior leadership.
- Excellent analytical skills with the ability to interpret market, category, and performance data to uncover business opportunities.
- Proficiency with Salesforce, Microsoft Excel, and PowerPoint.
- Outstanding written, verbal, and presentation skills with a consultative approach to client engagement.
- Self-motivated, proactive, and capable of independently managing priorities in a remote work environment.
Responsibilities
- Manage the full lifecycle of strategic client accounts, with responsibility for renewals, customer retention, upselling, cross-selling, and overall net revenue growth.
- Develop and execute account expansion strategies by identifying new business units, stakeholders, product opportunities, and emerging client needs.
- Build strong relationships with executive-level decision-makers to strengthen long-term partnerships and expand engagement across organizations.
- Lead contract renewal and commercial negotiations while identifying opportunities to increase account value.
- Translate new product capabilities into tailored business recommendations that address specific client objectives and market challenges.
- Maintain accurate CRM records, account plans, forecasts, and pipeline reporting.
- Collaborate with Product, Marketing, Operations, and Customer Success teams to resolve client challenges and create new expansion opportunities.
- Share customer feedback and market insights to help shape future product development and strategic initiatives.
View Full Description & ApplyYou'll be redirected to the employer's site
