Salesforce Project Manager

New
CanadaFull-TimeSenior
Salary not disclosed
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Job Details

Experience
7+ years of project management experience; 3+ years of experience managing Salesforce implementation or enhancement projects.
Required Skills
Project ManagementAgileSCRUMJiraStakeholder managementAzure DevOps

Requirements

  • 7+ years of project management experience leading enterprise IT initiatives.
  • 3+ years of experience managing Salesforce implementation or enhancement projects.
  • Strong knowledge of Salesforce Sales Cloud and Salesforce Service Cloud.
  • Solid understanding of Agile, Scrum, and/or Waterfall delivery methodologies.
  • Proficiency with project management tools such as Jira, Azure DevOps, Microsoft Project, or Smartsheet.
  • Excellent leadership, communication, stakeholder management, negotiation, and organizational skills.
  • Experience managing distributed or remote teams across multiple functions.
  • Strong problem-solving abilities with a proactive, detail-oriented, and results-driven mindset.

Responsibilities

  • Lead the planning, execution, and successful delivery of Salesforce implementation and enhancement projects from initiation through completion.
  • Coordinate cross-functional teams, ensuring alignment between business stakeholders, technical resources, and project objectives.
  • Develop and maintain detailed project plans, timelines, budgets, resource allocations, and project documentation.
  • Manage project scope, risks, issues, dependencies, and change requests while ensuring timely resolution of obstacles.
  • Facilitate Agile, Scrum, or Waterfall project ceremonies and ensure consistent project governance throughout delivery.
  • Track project progress, communicate status updates to stakeholders, and ensure transparency across all phases of execution.
  • Collaborate with Salesforce specialists to support implementations involving Sales Cloud, Service Cloud, and ideally Revenue Cloud.
  • Promote continuous improvement by identifying opportunities to optimize project delivery processes and team collaboration.
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