Auto Claims Adjuster II
New
H
Horace Mann Insurance
Remote, 7a-7p central timeFull-TimeMiddle
Salary$57,500.00 - $79,100.00 annually + bonus
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Job Details
- Experience
- 2+ years of prior claims handling experience.
Requirements
- 2+ years of prior claims handling experience.
- Ability to independently manage an inventory of auto claims while making sound claims decisions.
- Strong understanding of insurance coverage, liability investigations, and claims handling practices.
- Ability to obtain and maintain all required state adjuster licenses.
- Excellent verbal and written communication skills.
- Strong organizational, analytical, and problem-solving abilities.
- Experience investigating complex or multi-vehicle accidents (preferred).
- Experience working in a customer-focused claims environment (preferred).
Responsibilities
- Verify coverage and investigate liability, damages, and the scope of loss for assigned auto claims.
- Evaluate claim facts, determine claim value, and negotiate settlements in accordance with company best claim practices.
- Investigate multi-vehicle accidents and other complex loss scenarios while making sound claims decisions.
- Apply state-specific laws, regulations, and company guidelines to ensure accurate claim handling.
- Manage an assigned inventory of claims independently while maintaining quality, productivity, and service standards.
- Provide proactive, transparent, and timely communication to customers, claimants, agents, repair facilities, and other involved parties.
- Resolve customer concerns through effective negotiation and conflict resolution.
- Maintain accurate claim documentation and ensure compliance with company policies and regulatory requirements.
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