Property Claims Adjuster
New
O
OpenlyHome Insurance
Remote - United States, MST, PSTFull-TimeMiddle
Salary$70,000 — $90,000 USD (Budgeted Salary Range)
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Job Details
- Experience
- 8+ years
- Required Skills
- Microsoft OfficeGoogle Workspace
Requirements
- 8+ years of property adjusting claims experience and customer service.
- Experience writing estimates in Cotality, Xactimate, or a comparable platform.
- Experience writing estimates using information provided by field inspections.
- Active adjuster license(s) or eligibility to obtain licenses in all required states.
- Experience in a remote or hybrid claims environment.
- Proficiency in Microsoft and Google productivity tools.
- Excellent written and verbal communication skills.
- Strong organization, time management, and multi-tasking abilities.
- Strong negotiation and problem-solving skills.
- Ability to work from home without distraction.
- Tech-savvy with comfort using high-end technology tools for adjusting.
Responsibilities
- Manage end-to-end property claim handling from first notice of loss through closure, including supplements.
- Conduct thorough investigations including review of policy terms, coverage analysis, and determination of liability.
- Determine the appropriate method of inspection (virtual, field, or third-party) based on claim complexity.
- Conduct virtual inspections using video, AI-assisted tools, and other emerging technology platforms.
- Complete accurate property damage estimates using Cotality estimating software.
- Provide superior customer service to policyholders, claimants, and agents throughout the claims process.
- Negotiate settlement of claims with insureds, claimants, and vendors.
- Partner with internal functions including SIU, Subrogation, Legal, and Underwriting to drive aligned outcomes.
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