Property Claims Adjuster

New
O
OpenlyHome Insurance
Remote - United States, Regular availability during core business hours is expected.Full-TimeMiddle
Salary$60,750 — $112,250 USD
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Job Details

Experience
8+ years
Required Skills
Microsoft OfficeNegotiationGoogle Workspace

Requirements

  • 8+ years of property adjusting claims experience and customer service.
  • Experience writing estimates in Cotality, Xactimate, or a comparable platform.
  • Active adjuster license(s) or eligibility to obtain licenses in all required states; must maintain licensure as a condition of continued employment.
  • Experience in a remote or hybrid claims environment.
  • Proficiency in Microsoft and Google productivity tools.
  • Excellent written and verbal communication skills.
  • Strong organization, time management, and multi-tasking abilities.
  • Strong negotiation and problem-solving skills.
  • Ability to work from home without distraction.
  • Tech-savvy with comfort using high-end technology tools for adjusting.
  • Ability to work effectively both independently and within a fast-paced team environment.

Responsibilities

  • Manage end-to-end property claim handling from first notice of loss through closure, including supplements.
  • Conduct thorough investigations including review of policy terms, coverage analysis, and determination of liability.
  • Examine claims for potential subrogation opportunities and identify potential fraudulent issues.
  • Conduct virtual inspections using video, AI-assisted tools, and other emerging technology platforms.
  • Complete accurate property damage estimates using Cotality estimating software, adhering to established standard practices.
  • Prepare and maintain thorough file documentation, including coverage letters, estimates, activity notes, and settlement documentation.
  • Discuss claim status and provide regular updates to insureds, claimants, agents, and leadership.
  • Manage and collaborate with vendor partners including contractors, independent adjusters, and engineers.
  • Work CAT hours during storm events or periods of high claim volume as needed.
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$60,750 — $112,250 USD
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