- Verify coverage, investigate liability, and determine the scope of damages for assigned bodily injury claims.
- Conduct thorough, detailed, and accurate investigations to evaluate claim facts and determine appropriate resolutions.
- Evaluate accident facts, injuries, medical records, and medical bills to determine causation, liability, and claim value.
- Negotiate settlements in accordance with company best claim practices and applicable state regulations.
- Manage an assigned inventory of bodily injury claims while working independently and making sound claims decisions.
- Provide proactive, transparent, and timely communication to customers, claimants, attorneys, and other involved parties.
- Collaborate with internal departments and external vendors to ensure efficient claim resolution.
Negotiation