Technical Writer
New
F
Form3 (via Otta)Fintech SaaS
UKFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- 1+ years
- Required Skills
- GitSaaSGitHubPostman
Requirements
- Experience in Product documentation and content publishing.
- 1+ years’ experience writing technical documentation, specifically for APIs, cloud-based software, or SaaS systems.
- Proficient with documentation tools such as Markdown, Swagger, and Postman.
- Capable of creating high-quality materials for both technical and non-technical audiences.
- Comfortable with AI prompting and cursor, with an appetite to work with AI knowledge management tools.
- Familiarity with Version Control Systems and Developer Platforms, including Git and GitHub.
- Sound understanding of coding, APIs, and cloud-based architectures.
- Exceptional attention to detail, with advanced skills in high-quality writing, proofreading, and editing.
- Fluency in written and spoken English (Native level or equivalent).
- Excellent people and communication skills, with the ability to work collaboratively and autonomously.
- Experience of managing stakeholders and building relationships within remote, cross-functional teams.
Responsibilities
- Deliver and maintain API documentation for a range of payment services, ensuring accuracy, clarity, and ease of understanding.
- Develop user-friendly technical documentation tailored to meet the needs of internal and external stakeholders, including Product User Manuals, Technical Specifications, and Technical Tutorials.
- Lead new efficient knowledge management projects using AI tools, ensuring technical documentation evolves alongside Form3’s products and services.
- Maintain a centralised and organised repository, ensuring consistency and clarity across all technical documentation.
- Manage and maintain Postman collections and Swagger/OpenAPI specifications, ensuring endpoint definitions and request/response schemas remain synchronised with live docs.
- Gather feedback to continuously refine and improve documentation, ensuring alignment with real-user technical requirements.
- Work closely with Product, Engineering, and Customer Success teams to support internal documentation needs and advocate for documentation best practices.
View Full Description & ApplyYou'll be redirected to the employer's site
