Solutions Consultant, Post Sales, Mid-Market

New

RampFintech

Remote (US), Remote (Canada)Full-TimeMiddle

Salary$151K - $231K; SF/NY: OTE $168K – $231K • 75/25 split; Nationwide: OTE $151K – $207K • 75/25 split

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Job Details

3+ years in Solutions Consulting, Technical Consulting, Implementation, or a similar customer-facing technical role in SaaS or fintech
Bachelor's degree in computer science, engineering, finance, business, or a related field
Hands-on familiarity with ERP systems (NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
Comfort with APIs, integration logic, and system architecture — and the ability to explain those concepts clearly to finance and operations stakeholders
Experience running product demonstrations and translating complex technical capabilities into clear business value
Strong communication skills: able to guide customers toward scalable approaches and diplomatically steer conversations when requests are misaligned with product capabilities or best practices
Collaborative mindset; effective working cross-functionally with Account Management, Product, and Engineering
Thrives in ambiguity and fast-paced environments; highly organized, ownership-oriented, and resourceful as Ramp scales its upmarket motion

Partner with Account Managers to demonstrate new Ramp products and features to existing customers, building the business case for expansion through customized demos and workflow illustrations
Evaluate customer requirements for expansion opportunities, assessing fit through use-case analysis, ROI assessments, and technical scoping
Design and recommend best-fit Ramp architecture — including when and how to use APIs, ERP integrations, and HRIS connectors — based on each customer's existing systems and workflows
Act as a technical advisor to customers and internal teams, guiding integration, configuration, and system design decisions without writing code directly
Troubleshoot ERP and integration blockers, and guide customers through complex configuration decisions across NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion, and others
Support Account Managers on technical workstreams, ensuring faster time-to-value during product rollouts and expansions
Be a subject matter expert across accounting systems and integration partners; advocate for integration development in line with customer needs alongside Product and Partners
Influence Ramp's product roadmap by channeling customer pain points and feedback to Product and Engineering teams
Contribute to internal documentation, tooling, and knowledge bases that scale Ramp's ability to support integration use cases across a growing customer base

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