Professional Services Consultant
New
A
AbnormalCybersecurity
Remote - USAFull-TimeSenior
Salary$104,000 — $149,600 USD
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Job Details
- Experience
- 5+ years in a customer-facing role managing enterprise-grade cybersecurity SaaS deployments or migrations; 4+ years of experience managing enterprise mail flow integration and migration projects
- Required Skills
- CybersecuritySaaSGoogle Workspace
Requirements
- BS/BA degree.
- 5+ years in a customer-facing role managing enterprise-grade cybersecurity SaaS deployments or migrations.
- 4+ years of experience managing enterprise mail flow integration and migration projects, including hands-on SEG decommissioning.
- Deep knowledge of enterprise mail flow and architecture: SMTP, MX records, SPF, DKIM, DMARC, and email routing in cloud and on-premise environments.
- Strong understanding of email security, filtering, threat protection, and DLP with compliance experience across SOC 2, HIPAA, and GDPR.
- Experience leveraging AI platforms such as Glean and Claude.
- Proficiency in Microsoft 365 and Google Workspace Security, including Defender for Office 365, Exchange Online Protection, ATP, and Google Workspace Security.
- Experience with email routing through firewalls, proxies, and mail relays, including IP whitelisting, inbound/outbound mail rules, and secure connectors.
- Proven track record of delivering complex projects and coordinating across teams.
- Strong problem-solving skills with the ability to anticipate risks.
- Excellent communication and interpersonal skills.
Responsibilities
- Manage a portfolio of migration projects, ensuring a seamless transition from legacy SEGs to Abnormal Security.
- Deliver expert guidance on enterprise mail flow, covering SMTP, MX records, SPF, DKIM, DMARC, and routing across hybrid cloud and on-premise infrastructures.
- Advise on native security controls in Microsoft 365 and Google Workspace, ensuring seamless replacement of SEG functionality.
- Provide guidance on email security policies, implementing anti-phishing protections and maintaining compliance with industry regulations.
- Troubleshoot and resolve mail flow issues, ensuring secure and reliable email delivery post-migration.
- Refine SEG displacement methodologies, optimizing best practices for future implementations.
- Collaborate with Engineering, Product, and Customer Success teams to improve deployment workflows.
- Develop and manage project plans, ensuring on-time delivery, scope control, and quality assurance.
- Identify and mitigate migration risks, proactively engaging internal support when necessary.
- Provide clear and regular status updates, aligning key stakeholders on project progress.
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