Project Manager, Professional Services
New
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Project ManagementStakeholder managementSaaS
Requirements
- Experience deploying SaaS platforms across enterprise organizations.
- Significant experience in project management, sales, or professional services at a software/SaaS company.
- Highly organized with strong attention to detail.
- Proven ability to act as a leader and team member supporting internal colleagues.
- Ability to act as a mediator for stakeholders with conflicting requirements to create consensus.
- Demonstrated ability to build commitment and excitement within project teams.
- Proven track record of building strong customer relationships with empathy and dedication.
- Experience preparing and delivering presentations targeted to senior audiences.
- Ability to explain technical solutions, establish goals, and provide reporting/dashboards.
- Strategic thinker comfortable in a fast-paced, ambiguous start-up environment.
- BA/BS degree required; MBA or other relevant advanced degree preferred.
Responsibilities
- Partner with Solutions Architects and cross-functional stakeholders to deliver successful Pigment customer implementations.
- Own project scope, timelines, and budgets, keeping all contributors aligned.
- Proactively respond to customer requests, anticipate risks, and drive mitigation actions.
- Manage and maintain customer relationships to ensure high levels of adoption and business value.
- Develop trusted advisor relationships with customer executive sponsors.
- Collaborate with the product team on product vision and roadmap using deep product expertise.
- Participate in updating the company's project management methodology.
- Deliver presentations and trainings, and provide structure for creative solutions.
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