Client Success Manager - Talent Solutions
New
D
DoximityHealthcare
Remotely in the U.S.Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 1–3 years
- Required Skills
- Account Management
Requirements
- 1–3 years of experience in healthcare recruiting, client-facing healthcare consulting, or a client success / account management role
- Track record of delivering results and meeting retention or sales targets
- Experience working independently and maintaining personal accountability for a portfolio of client accounts
- Comfortable presenting to large remote and in-person audiences, including executive stakeholders
- Highly organized with the ability to manage large volumes of information across multiple clients, projects, and regions
- Ability to manage timelines for assigned clients and provide regular status updates to leadership
Responsibilities
- Strategize and build relationships with clients while optimizing their success using Doximity Talent Finder
- Develop trusted, consultative partnerships ensuring clients are effectively trained, consistently engaged, and aligned to their recruitment objectives
- Proactively monitor trends in product adoption and utilization, identifying at-risk clients and collaborating to address those risks
- Create and present executive business reviews quarterly, analyzing performance results and developing strategies for improvement
- Strategically partner with Sales to position for upsell and renewal opportunities
- Deliver high-touch service for Talent Finder Pro clients, acting as a strategic recruitment partner
- Manage day-to-day recruitment workflows, including job descriptions, candidate searches, target lists, outreach messaging, and DocMail campaigns
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